Return and Refund Policy

What you should check once the Delivery Boy arrives with your order?

1. Items arrived vs. Items ordered
2. Please make sure you cross-check all items that are delivered to you against the order placed, including:  
   • Order Number
   • Items under the order
   • Invoice received
   • Packaging status
3. Please check that none of the item(s) are delivered unpacked or damaged

 

Return & Replacement Policy

• Any items/order as categorized under ‘Section A’ above will be returned and replaced ‘Without Any Question’, if

1. Incorrect Order is delivered
2. Incorrect Item(s) is delivered
   • The product should be returned in its original packaging along with the copy of the invoice
   • Curiohh will bear the transportation costs for the return of product
   • No returns will be allowed for a used product
   • Please write to us on Contact Us within 24 hrs of receipt of your order to initiate the Return & Replacement
   • We will revert back with the Return & Replacement date & time slot for the same Email: [email protected]
   • The Return can be initiated once the product is shipped the order status is “Complete”.
   • The returning product image must be uploaded upon request

Refund Policy

• Refund could be initiated only for Damage product received by the customer
• If customer request Refund instead of Return & Replacement, Refund will be issued in the form of ‘Wallet’
• We will take back the Damage Product with us and refund the money in the wallet
• The wallet would be issued post scrutinizing the product returned and its invoice copy within 7 Business days of the receipt of product returned
• The value of wallet would be equal to the exact amount paid by the Customer during the purchase of the product.