Return and Refund Policy

What you should check once the Delivery Boy arrives with your order?

  1. Items arrived vs. Items ordered
  2. Please make sure you cross-check all items that are delivered to you against the order placed, including:  
    • Order Number
    • Items under the order
    • Invoice received
    • Packaging status
  3. Please check that none of the item(s) are delivered unpacked or damaged


Return & Replacement Policy

  • Any items/order as categorized under ‘Section A’ above will be returned and replaced ‘Without Any Question’, if
  1. Incorrect Order is delivered
  2. Incorrect Item(s) is delivered
    • The product should be returned in its original packaging along with the copy of the invoice
    • Curiohh will bear the transportation costs for the return of product
    • No returns will be allowed for a used product
    • Please write to us on Contact Us within 24 hrs of receipt of your order to initiate the Return & Replacement
    • We will revert back with the Return & Replacement date & time slot for the same Email: [email protected]
    • The Return can be initiated once the product is shipped the order status is “Complete”.
    • The returning product image must be uploaded upon request

Refund Policy

  • Refund could be initiated only for Damage product received by the customer
  • If customer request Refund instead of Return & Replacement, Refund will be issued in the form of ‘Wallet’
  • We will take back the Damage Product with us and refund the money in the wallet
  • The wallet would be issued post scrutinizing the product returned and its invoice copy within 7 Business days of the receipt of product returned
  • The value of wallet would be equal to the exact amount paid by the Customer during the purchase of the product.